Law Society of Ontario (LSO) Paralegal Practice Exam 2025 – 400 Free Practice Questions to Pass the Exam

Maintaining effective client relationships is crucial for paralegals, and remaining accessible for client inquiries stands out as the best practice in this regard. Accessibility fosters trust and encourages open communication, allowing clients to feel valued and heard. When clients can easily reach out with questions or concerns, it creates an atmosphere where they are more likely to feel confident in the services provided. This practice not only enhances the client’s experience but also promotes a collaborative relationship, where clients can engage in their cases actively.

In contrast, placing an emphasis on legal jargon can alienate clients who may not have a legal background, hindering clear communication. Limiting forms of interaction would further distance the paralegal from the client, potentially leading to misunderstandings or dissatisfaction. Providing vague updates can cause frustration, as clients typically seek specific information regarding their cases. Therefore, being accessible for inquiries is vital for nurturing robust and positive relationships with clients.